Legal
Privacy Policy
Information about the processing of personal data in accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
Controller: Laura Fontanet (Inner Balance Counselling)
Address: Cervera del Maestre, Castellón (Spain)
Email: innerbalancecounsellinguk@gmail.com
Phone: +34 678 971 730
2. Purpose of data collection
Personal data collected through this website is used to respond to your enquiries, manage counselling session bookings, maintain the professional relationship and, where applicable, send you information you have expressly requested.
3. Contact forms
When you use the contact form or send a message by email or WhatsApp, we only process the data you provide (name, email, phone and message). This data will not be shared with third parties except as required by law.
4. Legal basis for processing
The legal basis is your express consent when submitting the form, as well as the performance of the professional relationship where applicable. You may withdraw your consent at any time.
5. Data retention
Data will be kept for the time necessary to handle your request and, if a professional process is initiated, for the period legally required by the applicable healthcare and ethical regulations.
6. Your rights
You have the right to access, rectify, erase, restrict processing, object and request portability of your data, as well as to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es). To exercise these rights, write to innerbalancecounsellinguk@gmail.com.
7. Security measures
Appropriate technical and organisational measures are applied to protect your data against unauthorised access, loss or alteration, in accordance with the GDPR and applicable Spanish law.
8. Regulatory compliance
This site complies with Regulation (EU) 2016/679 (GDPR) and with Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).