Confidentiality and Data Protection

Confidentiality is one of the cornerstones of my professional practice. Everything you share during our sessions will be treated with respect, sensitivity and confidentiality.

My aim is to offer a safe setting where you can freely explore your thoughts, emotions, experiences and personal difficulties.

Inner Balance Counselling fully complies with UK data protection law: the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

I am registered with the UK Information Commissioner's Office (ICO) and abide by its regulations and codes of practice (www.ico.org.uk).

Personal data collected will be used solely to manage enquiries, appointments and the provision of counselling services.

All personal and professional information is stored using reasonable security measures to protect it against unauthorised access, loss or improper disclosure.

When sessions are held online, I use platforms that offer appropriate privacy and security measures.

Although no digital system can guarantee absolute security, reasonable steps are taken to protect the confidentiality of communications.

Confidentiality may only be limited in exceptional circumstances, such as:

• Serious and immediate risk to your own safety.
• Serious and immediate risk to the safety of others.
• A legal obligation imposed by a competent authority.

Should any of these situations arise, I will try to speak with you beforehand whenever possible before sharing any information.

As part of an ethical and responsible practice, I regularly take part in professional supervision.

During this process, no information that could identify the people I work with is ever shared.

If you have any questions about privacy, confidentiality or data protection, you can contact me through the channels listed on this website.