Privacy Policy

Controller: Laura (Inner Balance Counselling)
Email: innerbalancecounsellinguk@gmail.com
Phone: +44 7340 881317
Registered with the UK Information Commissioner's Office (ICO).

Personal data collected through this website is used to respond to your enquiries, manage counselling session bookings, maintain the professional relationship and, where applicable, send you information you have expressly requested.

When you use the contact form or send a message by email or WhatsApp, we only process the data you provide (name, email, phone and message). This data will not be shared with third parties except as required by law.

The legal basis is your express consent when submitting the form, as well as the performance of the professional relationship where applicable, in accordance with Article 6 of the UK GDPR. You may withdraw your consent at any time.

Data will be kept for the time necessary to handle your request and, if a professional process is initiated, for the period legally required by UK data protection law and applicable professional ethical guidelines.

Under the UK GDPR and the Data Protection Act 2018, you have the right to access, rectify, erase, restrict processing, object and request portability of your data, as well as to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk. To exercise these rights, write to innerbalancecounsellinguk@gmail.com.

Appropriate technical and organisational measures are applied to protect your data against unauthorised access, loss or alteration, in accordance with the UK GDPR and ICO guidance.

This site fully complies with UK data protection law: the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR). Inner Balance Counselling is registered with and abides by the regulations of the UK Information Commissioner's Office (ICO).